Please go to your account page in order to issue a return request

  • Returns are accepted within 15 days of order with prior authorization
  • Merchandise should be in new and unused condition
  • Refund amount will be for product amount only
  • Please contact us at (786) 410-8099 or (786) 601-2792 Mon- Fri 9 a.m.- 5 p.m. E.S.T. and we will issue a Return Merchandise Authorization.
  • When returning please make sure your Order Number is noted in the address line and please include a packing slip and your full name, address, and original order number.

Send to

Natural Cravings Pet Treats LLC 
1110 NW 7th Street
Homestead, Florida 33030

Please consider

  • If your product has arrived damaged in shipment, please contact us immediately so we may contact our shipper and send your new product right away
  • If you wish to exchange an item for a different size, please contact us as soon as you receive your order